Your business shouldn't need you holding it together.
For over two decades I’ve been fixing the messy middle of how businesses run: the tools that don’t talk to each other, the processes that live in one person’s head, the support inbox that eats your whole week. Now I do it for small businesses and startups. Atlanta-based, remote-friendly, and yes, I read the documentation.
I ask a lot of questions. Statistically more than the average person, and I’d argue that’s the job. I want to understand the why behind how your business runs, so when something breaks, we fix the root of it.
I’ve learned how the best in the business operate, from the retail floor at AT&T to support and operations at Apple, Mailchimp, Carvana, and Zendesk. I’ve also run my own ventures, so I know what it’s like when the business is you and the to-do list never ends.
Most of the messes I get called in for come down to information. Nobody wrote it down, nobody can find it, or the tools aren’t sharing it. I fix that. Sometimes with documentation, sometimes with automation, usually both.
I listen hard and change fast. If the day to day is eating the hours you should be spending on your business, let’s talk.
Three ways to work together, depending on where you are.
Not sure what’s broken, just that something is? I’ll dig into your tools, processes, and customer experience, then hand you a prioritized fix list. That list is yours to keep, whether we keep working together or not.
Starting at $750
One focused project, start to finish. Getting your tools to talk to each other, setting up or cleaning up a CRM, automating the busywork, or documenting the processes that only live in your head.
Starting at $1,200 per project
An experienced operator in your corner every month, without a full-time salary. Regular check-ins, a second brain on big decisions, and help when things break. Real human included.
Starting at $3,250 / mo
Tell me what’s eating your week. One project or ongoing help, the first conversation is free, with no pressure either way.
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